SHIPPING

Worldwide Shipping

Chargeasap is committed to making our products available to everyone in the world*. We work closely with the most reliable international and domestic couriers to ensure that your package gets to you safely without delay

Free shipping is valid for qualifying orders of $99 or more after applicable discounts.

We ship worldwide for a flat rate fee of $9 on all orders less than $99.

* We ship to all countries excluding the following which have been flagged by courier services as restricted or high risk: Belarus, Cote d'Ivoire, Cuba, Democratic Republic of the Congo, North Korea, Sierra Leone, Sudan, Syria & Zimbabwe. If you would like a shipment to any these countries we will make alternative arrangements that may cost more, however we can't guarantee the shipment's arrival.

Need a shipping update on your order? Contact our Customer Happiness Team.

Delivery Time

Processing time: orders are processed and dispatched within 2 to 4 business days. You will receive a tracking number by email once your order ships.

Shipping time: estimated business days in transit after your order has been dispatched, for chargers, cables and adapters.

Where you are Shipping time after dispatch
United States 3 to 8 business days
Australia and New Zealand 4 to 7 business days
Europe 3 to 9 business days
United Kingdom 6 to 12 business days
Canada 7 to 12 business days
Singapore, Malaysia and the rest of Asia 3 to 7 business days
Middle East and rest of world 5 to 15 business days

Power banks: orders that include a power bank travel by a battery-approved shipping service, which takes a little longer. Please allow 2 to 3 extra business days on the shipping times above.

Delivery can take longer during peak season, such as Black Friday and Christmas, and around national holidays*.

* There may be an extended delay in delivery time during public holidays and holiday seasons.

You can cancel or change your order as long as it has not shipped yet. Orders are processed quickly, so please contact us as soon as possible.

All shipments are sent from our warehouse in Hong Kong and shipped through several carriers and postal services providers. Upon entry in the destination country it is handled and processed by your local postal service.

These times are estimates, not guarantees. Some destinations can take longer, depending on where you live and on customs in your country.

VAT & Custom Fees

The customer will be responsible for paying all import duties and taxes. These costs are not included in the cost of delivery.

Have more questions? Contact our Customer Happiness Team.