Free shipping is valid for qualifying orders of $99 or more after applicable discounts.

We ship worldwide for a flat rate fee of $9 on all orders less than $99.

* We ship to all countries excluding the following which have been flagged by courier services as restricted or high risk: Belarus, Cote d'Ivoire, Cuba, Democratic Republic of the Congo, North Korea, Sierra Leone, Sudan, Syria & Zimbabwe. If you would like a shipment to any these countries we will make alternative arrangements that may cost more, however we can't guarantee the shipment's arrival.

Need a shipping update on your order? Contact our Customer Happiness Team.

Delivery Time

Orders are processed within 1-2 business days and you will receive a tracking number within 4 business days*.

* There there may be an extended delay in delivery time during public holidays and holiday seasons.

Our order processing is automated, meaning, once an order is placed on our website, it cannot be cancelled.

All shipments are sent from our warehouse in Hong Kong and shipped through several carriers and postal services providers. Upon entry in the destination country it is handled and processed by your local postal service. 

Orders typically take 5-15 business days to reach international destinations, but can sometimes take as long as 4-6 weeks for some destinations. This timeframe largely depends on where you live or if it's considered peak season e.g. Black Friday or other major sales events. 

VAT & Custom Fees

The customer will be responsible for paying all import duties and taxes. These costs are not included in the cost of delivery.

Have more questions? Contact our Customer Happiness Team.