ASAP CONNECT FAQ

ASAP CONNECT FEATURES

What makes ASAP Connect better than other magnetic cables/adaptors in the market?

There are many features, though the most important is that we are the first to incorporate our patent-pending magnetic connector technology and as our magnets are positioned at the exterior of both the cable and connector tip it will always connect easily. We are also the first to incorporate 18k gold platted connectors that have been are laboratory tested to last at least 38,000 connections.

Can the magnets damage my phone in any way?

No, we have completed months of laboratory and field testing to ensure the magnetic field does not interfere with the phone in any way.

How strong is the magnetic connection?

We've designed ASAP Connect to be strong enough to lift an iPhone 6 Plus so the magnetic strength is considerably strong so that it won't disconnect unless fair force is applied.

Is it easy to remove the tip from the phone?

The tip will stay in place from any general daily use even if the phone is dropped, yet it can be easily removed with just your fingers when needed.

What is the length of the cable?

The length of all ASAP Connect cables which come in the cable set is 1.2m (3.94ft).

ASAP CONNECT COMPATIBILITY

Does ASAP Connect support data transfer for Apple and Android devices?

Yes, this also includes tethering.

Can I plug ASAP Connect into my laptop, computer, car charger or power bank?

ASAP Connect is compatible with everything your existing USB cable is, so it will work with all devices that are USB compatible. 

Will ASAP Connect affect the charging speed?

ASAP Connect will not alter any device's charging speed and can handle the maximum charging speed for mobile phones.

Can I connect a MicroUSB cable with an Alpha tip or vice versa?

No, ASAP Connect's different device versions are not cross compatible due to their unique connector prong configurations. This means a cable designed for Apple will not work with an Android tip and vice versa.

Why have you not chosen to use the original lightning connector or have MFi certification?

Apple has not released a magnetic lightning connector, hence it is not possible to apply for MFi certification and by producing a lightning connector that is not MFi certified, it leaves that company open to legal action by Apple. Any company claiming to have a MFi magnetic connector is not possible as of July 2015. You can ask the company for a PPID number from Apple as proof.

Does ASAP Connect support QC2.0 or QC3.0?

ASAP Connect will support up to 5V/2.4Amps, which is more than most cables available, but it will not support the maximum speeds of Qualcomm Quick Charge technology due to the 5V limit of the LED light. We have tested our cable with a QC2.0 charger and charge speeds are 10% slower from 0 - 50% battery power, and exactly the same speed from 50% - 100% battery power. 

ASAP X-CONNECT FAQ

ASAP X-CONNECT FEATURES

What makes asap X-Connect better than other magnetic cables/adaptors in the market?

There are many features, though the most important is that we are the first to incorporate our patent-pending magnetic connector technology and as our magnets are positioned at the exterior of both the cable and connector tip it will always connect easily. We also have a fully functional cross-device compatible cable that works with all Apple and Android devices for both charging and data transfer.

Will the magnet interfere with the phones function?

For all you oldies who still thinks magnets will affect your phones function, mobile phones use SSD (solid state drives) which aren't affected by small magnets like ours. In fact your phone itself has over half a dozen magnets inside it to power features such as your speakers. The magnets will also have no impact on your GPS, we've clocked over 100 hours both driving and playing Pokemon Go (not whilst driving of course) and can verify this with personal experience.

How strong is the magnetic connection?

We've designed asap X-Connect to be strongest magnetic cable on the market, strong enough to lift 400g and even lift an iPad Air!

Is it easy to remove the tip from the phone?

The tip will stay in place from any general daily use even if the phone is dropped, yet it can be easily removed with just your fingers when needed.

What is the length of the cable that comes with the cable set?

The length of all asap X-Connect cables is 1.2m (3.94ft). You can purchase additional cables that are a longer 1.5m (4.92ft) for $15 on the Backerkit survey. Please note these cables may have a slightly slower charging speed due to increased resistance which is standard with all longer cables.

Does asap X-Connect support data transfer for Apple and Android devices?

Yes, this also includes tethering.

ASAP X-CONNECT COMPATIBILITY

Is asap X-Connect backwards compatible with the original asap Connect cable?

Though we advise not using them together, asap X-Connect is backwards compatible with the original asap Connect for micro USB only. However the connection may not be as stable.

Is asap X-Connect cable compatible with all USB devices?

asap X-Connect is compatible with all USB devices for charge and data sync. However it is not compatible with any audio functions such as your Lightning headphones, speakers or Apple Play.

Will asap X-Connect affect the charging speed?

asap X-Connect will not alter any device's charging speed and can handle the maximum charging speed for mobile phones.

Can I connect a Micro USB cable with an Alpha tip or vice versa?

Yes, asap X-Connect most unique function is that it is cross-device compatible. This means a cable designed for Apple will work with an micro USB tip and vice versa.

Why have you not chosen to use the original lightning connector or have MFi certification?

Apple has not released a magnetic lightning connector, hence it is not possible to apply for MFi certification and by producing a lightning connector that is not MFi certified, it leaves that company open to legal action by Apple. Any company claiming to have a MFi magnetic connector is not possible as of September 2016. You can ask the company for a PPID number from Apple as proof. However the great news is our cables are made from a factory that produces MFi cables so the chip inside is identical and we have had no compatibility issues after 2 years of testing.

Does asap X-Connect support QC2.0 or QC3.0?

asap X-Connect will support up to 5V/2.4Amps, which is more than most cables available, but it will not support the maximum speeds of Qualcomm Quick Charge technology due to the 5V limit of the LED light. We have tested our cable with a QC2.0 charger and charge speeds are 10% slower from 0 - 50% battery power, and exactly the same speed from 50% - 100% battery power.